We're here to help you during this time

COVID-19 Updates

We Are Here for You

As part of the Australian health services sector, your health and wellbeing remain our top priority and we are dedicated to providing you with the best hearing care service.

Our nationwide clinics are open and are ready to support you with your hearing care needs. Even if you are not an existing client, we are here to help.

A Safe Environment in our clinics

We take your health very seriously and we are following every precaution to ensure that we maintain a clean, safe and sterile environment for you. 

In accordance to the latest Australian Government Department of Health advice and Audiology Australia, our clinics are taking the following measures:

  • Strict measures to continue with the right sanitisation and hygiene procedures 
  • Adhereing to social distancing with 1.5 metres between our team and other clients
  • Minimising contact with our audiologists
  • Wearing gloves and facemasks during appointments and clinic visits
  • Encouraging you to use the Hearing Care Support Hotline where possible
  • Utilise our online content (see below) to support your regular cleaning and maintenance routines

Home Visits may be available in your area

We know it might not always be possible to visit one of our clinics. To support you from the comfort of your own home we have extended our services to include:

  • Advanced Hearing Tests
  • Hearing Aid Fittings

You’ll be able to benefit from the high standard of care and sanitisation offered by our friendly hearing care professionals.

Find out if Home Visits are available in your area

More than ever, it's important that you look after your hearing health so you can stay connected with all developments during this time.


We are here to help however we can. To discuss your concerns and available options, call us on 1800 676 518

Hearing Aid Care at home

Cleaning Your Hearing Aids

It’s important to take care of and clean your hearing aids to help minimise any potential problems you may experience with everyday use.

Follow these cleaning guides for:

Changing Your Baterries

Many of hearing aids require batteries of various sizes to get the most out of your hearing aid. 


Learn more on:

Hearing Aid Maintenance Tips

Regular cleaning and maintenance can extend the life of your hearing aids, ensuring you are capturing all the sounds of life every single day.

Learn more on: