How to clean your BTE hearing aid

Our step-by-step cleaning guide for BTE hearing devices

Your National Hearing Care audiologist or audiometrist will have shown you how to clean your behind-the-ear (BTE) hearing aids, but if you need a refresher, here's our guide on managing your cleaning routine.

BTE hearing aids open fitting

Daily Tasks

  • Check the tubing for wax. If there are any blockages, detach the tubing from the hearing aid where they meet, then pass the cleaning thread through the tubing and pull out at the other end. Once clean, reattach the tubing to the hearing aid.
  • If there appears to be any moisture on your hearing aid, please put it into an ampliclear drying cup and leave it overnight.
  • Clean all dirt collected in the sound outlet at the end of your dome by using the brush provided.
  • Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes, or with the ampliclear cleaning spray and cloth, to remove any dirt or dry wax.

 

Monthly Tasks

  • Check the whole surface of your hearing aid and give it a thorough clean with ampliclear cleaning wipes. 
  • Pay particular attention to the microphones on the hearing aid. There are two openings on the back of your aid, usually above your program button. Give these microphone holes a gentle clean with a brush to remove any build up of dirt or dust.

 

Six Monthly Tasks

  • Carefully check your domes, checking for deterioration such as tears, hardening or severe discolouration. If you see deterioration, please contact your local National Hearing Care clinic to arrange a cleaning check where your hearing aid audiologist or audiometrist will change your domes.
  • If your hearing aid has microphone protectors, these will need to be changed at least once every six months as instructed by your hearing aid audiologist or audiometrist.
  • Similarly, check the thin tubes on your behind the ear hearing aids and make sure there are no splits or kinks in the tubing. Also, check for any hardening or severe discolouration. 
  • If there are any problems with your tubing, contact your local National Hearing Care clinic to arrange a cleaning check, in which your audiologist or audiometrist will change your thin tubes.
 
 
 
a family having dinner and drinking a glass of good white wine

Do you need extra help cleaning your Hearing Aids?

Visit your closest National Hearing Care store and speak to your audiologist.

BTE hearing aids with moulds

Daily Tasks

  • Wipe down the surface of your mould with ampliclear cleaning wipes or with the ampliclear cleaning spray and cloth to remove any dirt or dry wax.
  • Clean all dirt collected in the sound outlet by using the brush provided. The other end of the brush can also be used to pick free any wax that has become stuck in the sound outlet.
  • If your hearing aid has a small vent hole under the sound outlet, clean this with ampliclear airspray and brush.
  • If there appears to be any moisture on your hearing aid, please place it in an ampliclear drying cup.
  • Check your tubing for moisture droplets. If any are found, remove the tubing from the hearing aid were the two meet. 
  • Then, use an ampliclear airblower to clear the moisture before reattaching the tubing to the hearing aid.

 

 
 

Monthly Tasks

  • Remove the tubing from your hearing aid where the two meet. They should come apart by holding the hook of the hearing aid and the tubing, and pulling gently.
  • Use ampliclear airspray to blow air through the tubing from the end you just detached, which will clean out any wax stuck further into the tubing.
  • Alternatively, you can put your mould and tubing into warm soapy water. Do not place your behind the ear hearing aid near the water.
  • Once you have soaked your tubing and mould you should rinse it thoroughly and leave to dry completely before reattaching to the hearing aid.

Six Monthly Tasks

  • If your hearing aid has microphone protectors, these will need to be changed at least once every six months as instructed by your audiologist or audiometrist.
  • The tubing will deteriorate over time and may affect the sound quality. This tubing needs to be changed every six to twelve months. 
  • If you feel your tubing has become hard or discoloured, or the sound quality has dropped noticeably, please contact your local National Hearing Care clinic to arrange a cleaning check, where your audiologist or audiometrist will change your tubing.

 

 
 
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