Introducing Audiologist Home Visits

Stay home & stay connected

Home visit service from our hearing care professionals

We know it might not always be possible to visit one of our clinics, especially now. That’s why we have extended our hearing care services to support you from the comfort of your own home.
 

Our dedicated team of audiologists are committed to their customers and are available to visit you at home and provide you with personalised care.

 

Call 13 MY EARS (13 69 3277) 
to find out if home visits are available in your area

Our audiologist home visit services

You’ll be able to benefit from the high standard of care and sanitisation offered by our friendly hearing care professionals who will take the time to listen to your hearing challenges. The home visit service can include:

  • Advanced Hearing Tests
  • Hearing Aid Fittings

Our home visit appointments will be conducted by a qualified and experienced audiologist who will thoroughly check your hearing with the same level of care and detail as they would in one of our clinics. 

Find out if home visits are available in your area Call 13 MY EARS (13 69 3277)

In the comfort of your own home

We understand how important it is to stay connected, especially now. Good hearing is essential to help you stay in touch with your family, friends and community. 

We know it might not be currently possible to visit one of our NHC clinics and so we are able to provide a home visit service for advanced hearing tests, fittings and hearing aid aftercare appointments to your door.

Our home visit appointments will be conducted by a qualified and experienced audiologist who will thoroughly check your hearing with the same level of care and detail as they would in one of our clinics.

To cover the cost of the advanced hearing test and home visit, there will be  a small fee of $75 which will be redeemable off any purchases at National Hearing Care or Amplifon at the time of the visit or in the future.

If you are eligible for the Hearing Services Program or Department of Veterans’ Affairs the advanced hearing test will be at no cost to you, only a small travel fee of $25.

Hearing Services Program & Department of Veterans’ Affairs clients who have a letter from their Doctor OR live in a nursing home will receive this appointment at no cost and no travel fee.

WorkCover clients will also receive this appointment at no cost and no travel free.

What happens during a home visit?

  1. One of our fully qualified hearing care professionals will introduce themselves upon arrival with their National Hearing Care name badge so you can feel confident that they are an official National Hearing Care representative

  2. We always recommend that you have a family member, friend or carer present who is aware of your hearing history so we can gain as much insight into your hearing as possible

  3. Your audiologist will take a look into your ears using an otoscope to check for a buildup of earwax that may be affecting your hearing. If they feel that your ears are clear of wax, they will begin the hearing test by placing a set of headphones over your ears. They will check each ear individually and ask you to respond to every sound you hear.

  4. Once we have established your results, they will share them immediately with you so you can understand how we can help to improve your hearing. You can have a look at our range of hearing aids and find out what your options are and even purchase them during the one visit. Even if you have no hearing loss or a mild loss, we will be able to advise you on the best ways to keep your hearing health in tip-top condition.
Contact us to find out more on home visits Call 13 MY EARS (13 69 3277)

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