What to bring to a hearing test

What happens during your hearing test

The initial hearing health consultation is very straightforward and nothing to be anxious about.

Upon arriving at your local National Hearing Care clinic for your appointment:

  1. A friendly, hearing care professional will take you through to a special screening room

  2. Next, you’ll be given a set of sterile headphones and played a sequence of sounds

  3. This test will run for 20 minutes, and all you have to do is press a button each time you hear a sound

Based on your test results, we’ll be able to determine if you are showing signs of  hearing loss. If you do, you will be recommended to return, or immediately if an appointment is available,  and take a more comprehensive hearing test with an audiologist or audiometrist.

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Support and care

While our team will make every effort to make sure you’re well-informed and relaxed throughout, if you want to bring someone along for support - we recommend you do so. We realise the issue of hearing loss is a personal one and can impact people in different ways. 

What’s more, if they are someone who engages with you on a regular basis, they can also provide a valuable perspective on your hearing ability.

Remember, this process is all about alleviating any concerns you may have and gaining clarity on the situation. 

Please note: our clinics are all CovidSafe environments. Rest assured that we follow every precaution to ensure a clean, safe and sterile environment for you.

 

Preparing for your hearing test

While the process is really easy, you will gain the most from your hearing test if you do a little preparation beforehand. Find out below how you can prepare for your hearing test:

Your hearing history

During the test, one of our hearing care professionals will ask you a few questions related to your hearing, including any instances of hearing loss in your family history. These questions help us understand potential causes of hearing loss.

Therefore, prior to the test, you may want to spend a bit of time getting some clarity around your hearing by asking yourself some questions.

  • What sort of changes have you noticed in your hearing?
  • Has hearing become more difficult and, if so, how?
  • Has anyone else in your family experienced hearing loss?

This is also where it can also help to bring someone along with you. They can provide an outsider’s insight which will give a more complete understanding of your hearing. 

We’d also recommend making a list of key medical events in your past and any medications you might currently be taking.

What to bring according to funding type

  • Department of Veteran Affairs (DVA) - please bring your DVA card or your DVA referral paperwork.
  • Pensioners - please bring your Pension card.
  • For workplace testing or Police/Defence testing - please bring all the referring paperwork for the Audiologist to complete during your appointment.

If none of the above applies to you, no specific documentation is needed.

Other types of hearing tests

We know that sometimes it’s just not possible to get to one of our clinics. That’s why we have extended our hearing care services to support you from the comfort of your own home, especially now that it is important to stay connected. Our friendly and dedicated team of audiologists may be available to visit you and check your hearing with the same level of care and detail as they would in one of our clinics. Call 1800 676 518 to find out if home visits are available in your area.


Our online hearing test is also a good place to start your hearing health journey. The test involves checking your hearing in 6 different environments and takes less than 5 minutes to complete. At the end of your test, you will receive a score out of 10 that indicates the quality of your hearing. The test should only be used as an indication of hearing loss, so if you suspect you are suffering from it, take the next step and seek help from a qualified audiologist.

Have further questions about your hearing test? Contact your local clinic

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